GRC 5.3 - Create Password Self Service with Challenge Response with the following steps:


  1. GRC > CUP > Configuration > Self Service >
  2. Authentication Source : Challenge Response
  3. Select Service to Disable Verification: None 
  4. Scroll down > Create > Now add your questions > Save
  5. Repeat step 4 for other questions
  6. Change >
    Number of questions End User has to register : 2
    Number of unsuccesful attempts after which user is locked: 3
    The above value is up to your to define
  7. To make PSS link visible at main AE page > CUP > Configuration > Request form Customization
  8. Check password self service > Change > Visible : Yes > Save

  9. Its visible now
  10. CUP  > Configuration > Connectors  > Look for existing connectors > Change PSS to Enable 
  11. If you failed to perform step 10, you will not see the child system when requesting for password reset
  12. CUP  > Configuration > Workflow > CUA SYSTEM > Create / Change to ensure you identify child - parent relationship of your CUA systems.